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Telephone Support
- Specified users at each facility can contact WinWin Solutions' InTrust support
at (201) 722 9814.
- For those facilities that need to contact us on a toll-free number, we can be reached at (888) 527-2435
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On-line Bug and Enhancement Tracking
- Each facility using InTrust is given an website address when bugs can be reported or enhancement requests can be made.
- Items entered are given a priority, show their status, and indicate their aging
- Bugs are only reported as closed when the customer changes their status
On-Line Live Assistance
- WinWin Solutions uses a number of technologies that will let our developers in our office connect to your live system (over the internet or using modems) to see what your problem is and work with you directly.
- Contact your customer service representative, or call us at (201) 722 9814 for more information
Training
- WinWin Solutions offers both user and administrative training for all InTrust modules
- We offer both standard and customized courses, tailored to your users and using your data as examples
- Contact us for more information
Enhancements and Customization
- WinWin Solutions can provide enhancements and customized programs or interfaces to your copy of InTrust.
- We work with either support contracts, or simple time and expense projects
- Contact us for more information
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