How long have you been with WinWin?
Since 2000.                  

What is your background?
I have a BS Degree in Human Ecology, but lots of geeky experience with computers. In college, I did some work in Arev and OpenInsight.

What is your current position/Title at WinWin?
Director of Operations.

What is your favorite thing about working for WinWin?
I actually have many favorite things. Here are the top three: The people I work with and clients I work for are great; each day haves a completely different set of challenges than the day before; and lastly, my opinions and suggestions are valued by my boss and coworkers.

What project(s) are you currently working on?
Most recently, I helped a Pick shop migrate to OpenInsight using the CTO, though I did not work so much on the programming side. They were migrating to the CTO and moving their physical location at the same time, so I assisted in planning and installing their network, from coordinating with their ISP to setting up the actual servers and workstations.

During your time at WinWin, what has been your favorite project?
My favorite and largest was without a doubt when WinWin purchased Revelation Software. I had done consulting and support in Revelation Software before that time, but that is quite a bit different from helping run a software company. Trying to learn the production side of the software industry was a blast.

Tell us about the roughest assignment you've had at WinWin and how you managed to turn it into a success.
That also is when WinWin purchased Revelation Software. With hard work, and a few hiccups, we were able to revive Revelation Software as well as streamline a number of tasks to make our jobs easier, and the customers more satisfied.

How do YOU gauge success?
Ensuring that our customers are happy with our efforts and poised for success. We exist to service them.

In your work experience with WinWin, what have you done that you consider truly creative?
I consider some of the networking projects I have undertaken for our clients as very creative. Many of our clients know their business inside and out. They do not focus on the hardware/network side of it. Like good software, a good network setup works and is not intrusive on the user. That can take some creativity at sites that have learned to work around their old technology - they can be stunned at how much easier their lives can be once they upgrade software and/or hardware. Finding and implementing the solution for them is enjoyable.

How do you keep up with what's going on in your industry/profession?
More of my work is IT-related than programming these days, so I do everything from online training to studying technology periodicals. I also download and play with a fair amount of software to see how it ticks and if it fits my needs.

What organizations do you belong to?
I'm a member of the IEEE, and I subscribe to many online technical websites.

What outside interests do you have?
I'm an avid cyclist, kayaker and reader. In the last year or so I have spent most of my free time with my young children, fitting my hobbies in around them.